𝐑𝐞𝐭𝐮𝐫𝐧 & 𝐑𝐞𝐟𝐮𝐧𝐝 𝐏𝐨𝐥𝐢𝐜𝐲

𝐑𝐞𝐭𝐮𝐫𝐧 & 𝐑𝐞𝐟𝐮𝐧𝐝 𝐏𝐨𝐥𝐢𝐜𝐲

At Lushory, your satisfaction is our priority. If you're not completely happy with your order, we’re here to help.

🔄 30-Day Return Policy

You can request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in the original packaging

• Items must be in the same condition that you received them

• Proof of purchase (order number or confirmation email) is required

📩 How to Request a Return

1. Email us at lushory02@gmail.com

2. Include your order number and reason for the return

3. We’ll provide you with return instructions

Please do not send items back without contacting us first.

💰 Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days

• Refunds are issued to your original payment method

• Shipping costs are non-refundable unless the item was defective or incorrect

📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect

• We recommend using a trackable shipping service for returns

🚫 Non-Returnable Items

• Gift cards

• Sale/clearance items (if stated as final sale)

• Items showing signs of use, damage, or missing parts not due to our error

📍 Damaged or Wrong Item?

We’ll make it right. If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery. We’ll send a replacement or issue a full refund — no hassle.

💬 Questions?

Email us anytime at lushory02@gmail.com — we typically respond within 24 hours (Mon–Fri).

Let me know if you want this turned into a Shopify return form or made part of an automated return policy page!