𝐒𝐭𝐨𝐫𝐞 𝐅𝐀𝐐𝐬

𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 (𝐅𝐀𝐐𝐬)

Everything you need to know about shopping with Lushory

📦 Shipping & Delivery

Q: Where do you ship?
A: We currently ship across the United States.

Q: How long does shipping take?
A: Our average delivery time is 5–10 business days. You’ll receive a tracking number once your order ships.

Q: Do you offer tracking?
A: Yes! Once your order is shipped, you’ll receive a tracking link via email.

Q: Why did I receive only part of my order?
A: To get your items to you faster, we may ship items separately depending on availability and warehouse location.

💳 Orders & Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, and other secure payment options available at checkout.

Q: Can I cancel or change my order?
A: Orders are processed quickly, so please email us at lushory02@gmail.com within 12 hours of placing your order. We’ll do our best to help!

🔄 Returns & Refunds

Q: What is your return policy?
A: You can return items within 30 days of delivery. Products must be unused and in original packaging.

Q: How do I start a return?
A: Simply email us at lushory02@gmail.com with your order number and reason for return.

Q: When will I receive my refund?
A: Refunds are issued within 5–7 business days after we receive and inspect the returned item.

🛍️ Product & Stock Questions

Q: Are your products in stock?
A: Yes, all listed items are available to order. If an item sells out, we update the site immediately.

Q: Are your products high quality?
A: Absolutely! We work with trusted suppliers and carefully curate each item to ensure quality and value.

📧 Still Have Questions?

No problem — we’re here to help!

📩 Email us anytime: lushory02@gmail.com
We’ll get back to you within 24 hours (Mon–Fri).